GETTING STARTED WITH GINESIS 3PL We’re glad you have contacted Ginesis 3PL regarding your fulfillment needs. Please find below a checklist of some of the items we’ll need to receive from you in order to get started on your account.
INSURANCE REQUIREMENTS
Commercial General Liability Insurance (“CGL”).
Must be written on an “Occurrence Form” basis including
a) products/completed operations liability (minimum $1,000,000)
b) property damage liability
BUSINESS REQUIREMENTS
MSDS (Material Safety Data Sheet)
PARTNER INFORMATION
We’ll need to thoroughly understand:
How you receive your orders
How you prefer we process your orders
How you are going to instruct us with special freight considerations
STANDARD TURNAROUND
Orders are to be shipped within 48 hours of receipt of customer order or in accordance with purchase order, assuming available freight deposit and inventory, during normal business hours. Exceptions to above turnaround time include:
Orders which have their particulars modified after original receipt
First run of new product—these orders may require 3 or more business days from receipt of customer order to allow for testing and quality control, and to enable documentation of procedures to be used for subsequent production runs
Extreme surges in order volumes over previous month’s daily average. Communication to Ginesis 3PL of any planned volume increase will help eliminate delays.
Resumption of services after processing or shipping “hold” due to late payment of invoices or delay in replenishing freight account
STANDARD RETAIL/BULK TURNAROUNDS
Orders received by 10:00 a.m. ET will be ship‐ready within 2 business days, assuming availability of inventory and materials, and no assembly required. Orders received after 10:00 a.m. ET will be ship‐ready within 3 business days, assuming availability of inventory and materials, and no assembly required.
RUSH / EXPEDITED FEE CHARGES
Quoted as needed. Rush orders are contingent on Ginesis 3PL’s schedule and must be pre‐approved and confirmed in writing by Ginesis 3PL for guaranteed turnaround.
FREIGHT
Orders may ship under Ginesis 3PL’s freight account(s) and be billed monthly for shipping charges incurred, or we can ship utilizing your freight account(s), whichever is more cost-effective for you.
SERVICES PROVIDED
Unload and separate merchandise
Compare units received with packing list and provide receiving/discrepancy summary
Generate warehouse receipt detailing all exceptions, damages, and imperfections
Inspect all cartons for flaws and imperfections
Assign merchandise by SKU
Select merchandise by SKU
Verification process: SKU
Confirm merchandise is correctly selected
Pack and label all merchandise
CLERICAL
We assign each account with a representative
Proof of shipping (i.e.; copies of manifest and bill of lading) processed daily and sent to your office
Clerical service outside of standard order processing is available at $25/hour
Should your company determine that Ginesis 3PL will be handling the routing of your merchandise into the stores, we will require a list of all the major retailers that you will be shipping to and any logins and passwords that you have previously set up for web tendering their orders.
GINESIS 3PL LIABILITY
Ginesis 3PL’S liability on shipping errors will be limited to no more than the order processing fees generated for the order in which the claim is associated to. Ginesis 3PL will not assume any liability on computer related services performed on behalf of our customer. Deductions must be approved and then a check for reimbursement will be sent back to you.
GINESIS 3PL INVOICING
Invoicing occurs monthly and due and payable within 15 days.
Once you’ve accepted the pricing, we’ll provide a final contract for execution and forward a package with detailed information for you and more information we’ll need to gather from you. Having the above items prepared will make the whole implementation process smoother.